Privacy notice
Draft for legal and owner review before launch.
Australian operation
Bestcomm Australia is operated by Bestcare Group Pty Ltd, 8 Sidon Circuit, Tarneit VIC 3029, Australia. For privacy enquiries, contact sales@bestcaregroup.com.au.
Information collected
Bestcomm may collect information you provide through enquiries, consultation requests, calls and approved AI-assisted interactions, such as your name, business, work contact details, service interest and message.
How information is used
- Respond to enquiries and provide requested services.
- Qualify and route consultation or support requests.
- Operate, secure and improve the website and customer experience.
- Meet legal, contractual and security obligations.
AI-assisted interactions
The current Australian website uses a local service guide with links to relevant services. It does not record voice or collect chat messages. Do not enter credentials, payment details or sensitive incident information. Provider, retention and human-review details are [TO CONFIRM].
Analytics and marketing
Non-essential tracking must not run before any consent required by the final configuration. Analytics, advertising tools and retention periods are [TO CONFIRM].
Sharing and storage
Information may be processed by approved service providers needed to operate the website, CRM, calendar, communications and support. The final provider list, data locations and safeguards are [TO CONFIRM].
Your choices
You may request access to or correction of personal information and may withdraw optional marketing consent. The privacy contact and response process are [TO CONFIRM].